Category Archives: Choices

A Call for a New Role Model Army

There is a lot of talk about the value and importance of role models, particularly in the diversity arena.   Stonewall recently published their role model guide, organisations like the 30% Club talk about the importance role models in addressing gender equality in the boardroom and then there is the great work of Diversity Role Models in schools – to name just a few.

Role models offer tangible evidence that people who share our gender, ethnicity, culture, sexual orientation, class, disability, religion or other important aspects of our identity are out there and thriving.  They feed our appetite for stories that prove success does not have to look and sound one way.

This focus on role models is a great thing – but the term itself comes with baggage.  It can bring with it connotations of infallibility, extreme seniority, perfection, super-human achievement and perhaps even arrogance.  It can seem like a precarious pedestal for the few not the many.  We tend to find it easier to point to people who have been role models for us than we do to accept that we may be role models ourselves.

Until each of us embraces our potential as role models, any progress towards truly inclusive workplaces will be pedestrian at best.  We need to reclaim the term “role model”, make it more accessible and then own up to being one.

It is an uncomfortable fact that if there are less of “you” in your workplace then you’re going to be more conspicuous.  If you are a senior woman in a law firm dominated by male partners, then people will be watching you, making value judgements and also drawing conclusions about what your example means for them.  A young woman who has just joined the firm may be scanning for clues about what it takes to get on round there.  She will mentally file away how a meeting was run or the dynamics of an exchange with a Board member.  She may start to change her own behaviour as a result, or perhaps form opinions about whether this is – or isn’t – the place for her to pursue her career.

A male partner in that same law firm could easily reinforce the sense that difference isn’t welcome and he is part of an exclusive elite.  But that need not be the case.  He could instead be open about his own sense of difference – perhaps his upbringing, schooling, invisible disability or family situation.  He could be transparent about how people are promoted, actively sponsor others or quite simply demonstrate a day-to-day receptiveness to alternative points of view.

The point being made here is that we are all role models – good, bad or indifferent – because we affect those around us. The choice is not whether we are a role model or not but rather what quality of role model we want to be.  On this basis a positive role model could be defined as someone who “understands their potential to influence others and intentionally exercises that power to help create more inclusive environments.”

The best role models are very much themselves – they are authentic and therefore not exactly like any other role model.  That said there does seem to be some common ground amongst those who are willing to stand up and be counted.  They share a sense of responsibility towards others, are at ease with their own fallibility, demonstrate that their behaviour aligns with their values, have a good sense of self-awareness and tend to reflect on their actions so they can learn from them.  They also have gumption – a determination to be themselves, challenge the unacceptable and see beyond their own self-interest.  They don’t mind that they won’t be everyone’s cup of tea – but know that their example will be useful to some and that’s enough.

Role models are ordinarily extraordinary. So this is a call for a New Role Model Army.  The more there are of us there are out there, at all levels of organisations and across all sectors, the better.  We will tell a richer range of stories and offer more possibilities of being different and successful to our friends, colleagues, employers and the generations that follow us.

Out Leadership; turbo-charging inclusivity

 

Over the last few years I have encountered some fantastically ethical, well-intentioned leaders who buy into the importance of setting the tone around inclusivity.  They understand the symbolic value of someone at the top sending a clear message about moving beyond diversity to inclusiveness – a difference I heard pithily captured  on Twitter by @vernamyers when she said “Diversity is being invited to the party; inclusion is being asked to dance.”

These leaders can have a significant impact.  They genuinely want to create workplaces where their staff thrive, not least those who identify as coming from one or more of the commonly identified minority groups.  This kind of leadership is one heck of a start – but I think it can go up a gear.  I mean the kind of step change that a leader makes when they can say to themselves, “This inclusivity stuff isn’t just about “them” it’s about me and my difference too.”

There is nothing quite like first-hand experience as a route to meaningful insight and motivation.  Leaders who are able to tap into their own experience of being different can draw on powerful and personal intelligence to inform the way they shape their organisations. There isn’t a soul alive who hasn’t had the experience of feeling like the different one, set apart from the majority by virtue of anything from age, class, education, voice, humour, literacy, sporting affiliation and musical taste through to ethnicity, culture, sexual orientation, gender and disability.

There are times when we have all feared that an aspect of our identity may not be welcomed in a particular grouping – whether amongst family, classmates, friends, acquaintances, work colleagues or clients.  This may lead us to “closet” that aspect of difference out of concern about how it will be received.  We qualify what we say and to whom.  This withholding can’t but have an impact on the relationships we have.  Authentic leadership theory – of the sort expressed by people like Bruce Avolio and William Gardener  – also suggests this has a negative impact on performance.  In effect, feeling that who we are is in some way “not OK” will compromise the degree to which we can realise our talent.   Which brings us back to leadership – because leaders really, really have to be interested in what is going on around talent.

I want to introduce the idea of “Out Leadership” as a form of turbo-charged inclusive leadership.   This is when leaders get that difference is to do with them and visibly, consistently and explicitly demonstrate that they are OK with their own difference – whatever it may be.   For followers this sets up an expectation that their difference is likely to be OK too, which in turn makes it likely that they bring more of their talent to the table.

Out Leaders tend to have a habit of disciplined reflection – they take time to question what they are learning from experience and critically question what they have said and done.  Often they seek structured help in doing this – perhaps from a coach or trusted colleague.

If you felt like a spot of reflection on this topic – perhaps you could individually, or in conversation with someone you trust, mull on the questions below:

Think of a time when you felt you had a “closeted difference”:

  • Why did you choose to hide the difference?
  • What was the effect of being “closeted”?
  • What did you learn from the experience?
  • What did / could have made your difference OK?
  • Any insights that could be applied to your leadership?

 Out Leadership, whilst unashamedly drawing on LGBT experience and metaphor, is meant to be widely applicable. An Out Leader – irrespective of their sexual orientation – makes smart risk assessments and understands the consequences of withholding or sharing their difference.  They grasp that sometimes non-disclosure is smart and necessary.  Just as I can decide not to hold my wife’s hand in certain public situations without losing my authenticity, so too an Out Leader need not put their difference front-and-centre in every client pitch.  However – all other things being equal – an Out Leader will strive to be most themselves in as many situations as possible.

In summary, if you are an Out Leader you:

  • Acknowledge that inclusivity applies to you as well as “them”
  • Model that you are OK with your own difference
  • Encourage others that their difference is valued – it’s part of your job as leader
  • Reflect regularly on your experience to mine it for learning
  • Have the courage to question self and others
  • Demonstrate resilience in tolerating resistance and push back
  • Are able to handle uncertainty to seek out “teachable moments”, ask questions and generate feedback
  • Are deeply curious about difference and enquire into others’ world view
  • Have an everyday practice which means inclusion is integral to your leadership, not a bolt-on

This thinking is still very much at a formative stage – so please extend or challenge the ideas in this blog.  I’d love it if you came back to me with stories of when you have seen Out Leadership in action – or when it has been notably absent and the effect this had.  Perhaps you are an Out Leader and are willing to share some suggestions or insights.

As a parting thought, I believe that Out Leaders show that inclusivity – at its best – is supremely personal.   They are also visible role models – which will be the topic of my next blog and is also the focus of the latest Stonewall research.